Privacy Policy

This Privacy Policy describes how unleashdorganic.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor, Shopify, and other vendors we may use.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal, etc.), email address, and phone number.
  • Purpose of collection: To process your orders, fulfill our contract with you, arrange shipping, provide you with invoices, confirm orders, communicate with you, screen for potential risk or fraud, and offer you information or advertising relating to our products or services based on your preferences.
  • Source of collection: Collected directly from you when you make a purchase.
  • Disclosure for a business purpose: Shared with our processor, Shopify, payment gateways, shipping providers, and other necessary vendors to complete your transaction.

Customer Support Information

  • Examples of Personal Information collected: Information you provide when you contact us for support, such as name, email, purchase details, or specific queries.
  • Purpose of collection: To provide customer support and resolve issues.
  • Source of collection: Collected directly from you when you reach out for assistance.
  • Disclosure for a business purpose: Shared with third-party customer support platforms we use.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or to protect our rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy.
  • You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, you can opt-out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping, and keeping you updated on new products, services, and offers.

Lawful Basis for Processing (for EU Customers)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless you request its deletion.

Cookies

We use cookies to optimize your experience on our Site. Cookies help store information about your preferences, understand how you use our website, and make your browsing experience better.

You can manage cookies through your browser’s settings. Please note that disabling cookies may impact the functionality of certain features on the Site.

Do Not Track

Since there is no consistent industry standard for how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@unleashdorganic.com or by mail at:

13941 Ramona Ave, Unit G, Chino, CA 91710, USA

Last Updated: 2024-11-29

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or file a complaint through other appropriate channels.